Consulting

🌍 We Can’t Afford to Get Climate Policy Wrong—A Look at the Data Behind What Really Works 🌍 In the race against time to combat climate change, bold promises are everywhere. But here’s the critical question: Are the policies being implemented actually reducing emissions at the scale we need? A groundbreaking study published in Science, cuts through the noise and delivers the insights we desperately need. Evaluating 1,500 climate policies from around the world, the research identifies the 63 most effective ones—policies that have delivered tangible, significant reductions in emissions. What’s striking is that the most successful strategies often involve combinations of policies, rather than single initiatives. Think of it as the ultimate teamwork: when policies like carbon pricing, renewable energy mandates, and efficiency standards are combined thoughtfully, the impact is far greater than any one policy could achieve on its own. It’s a powerful reminder that for climate solutions the whole is indeed greater than the sum of its parts. Moreover, the study’s use of counterfactual emissions pathways is a game changer. By showing what would have happened without these policies, it provides a clear, quantifiable measure of their effectiveness. This is exactly the kind of rigorous evaluation we need to ensure that every policy counts, especially when we’re working against the clock. If we’re serious about meeting the Paris Agreement’s targets, we need to focus on what works—and this research offers a clear roadmap. Let’s champion policies that have proven to make a difference, because we don’t have time to waste on anything less. 🔗 Full study in the comments #ClimateAction #Sustainability #PolicyEffectiveness #ParisAgreement #NetZero #ClimateScience

The silent productivity killer you've never heard of... Attention Residue (and 3 strategies to fight back): The concept of "attention residue" was first identified by University of Washington business professor Dr. Sophie Leroy in 2009. The idea is quite simple: There is a cognitive cost to shifting your attention from one task to another. When our attention is shifted, there is a "residue" that remains in the brain and impairs our cognitive performance on the new task. Put differently, you may think your attention has fully shifted to the next task, but your brain has a lag—it thinks otherwise! It's relatively easy to find examples of this effect in your own life: • You get on a call but are still thinking about the prior call. • An email pops up during meeting and derails your focus. • You check your phone during a lecture and can't refocus afterwards. There are two key points worth noting here: 1. The research indicates it doesn't seem to matter whether the task switch is "macro" (i.e. moving from one major task to the next) or "micro" (i.e. pausing one major task for a quick check on some minor task). 2. The challenge is even more pronounced in a remote/hybrid world, where we're free to roam the internet, have our chat apps open, and check our phones all while appearing to be focused in a Zoom meeting. With apologies to any self-proclaimed proficient multitaskers, the research is very clear: Every single time you call upon your brain to move away from one task and toward another, you are hurting its performance—your work quality and efficiency suffer. Author Cal Newport puts it well: "If, like most, you rarely go more than 10–15 minutes without a just check, you have effectively put yourself in a persistent state of self-imposed cognitive handicap." Here are three strategies to manage attention residue and fight back: 1. Focus Work Blocks: Block time on your calendar for sprints of focused energy. Set a timer for a 45-90 minute window, close everything except the task at hand, and focus on one thing. It works wonders. 2. Take a Breather: Whenever possible, create open windows of 5-15 minutes between higher value tasks. Schedule 25-minute calls. Block those windows on your calendar. During them, take a walk or close your eyes and breathe. 3. Batch Processing: You still have to reply to messages and emails. Pick a few windows during the day when you will deeply focus on the task of processing and replying to these. Your response quality will go up from this batching, and they won't bleed into the rest of your day. Attention residue is a silent killer of your work quality and efficiency. Understanding it—and taking the steps to fight back—will have an immediate positive impact on your work and life. If you enjoyed this or learned something, share it with others and follow me Sahil Bloom for more in future! The beautiful visualization is by Roberto Ferraro.

🗺️ AirBnB Customer Journey Blueprint, a wonderful practical example of how to visualize the entire customer experience for 2 personas, across 8 touch points, with user policies, UI screens and all interactions with the customer service — all on one single page. AirBnB Customer Journey (Google Drive): https://lnkd.in/eKsTjrp4 Spotify Customer Journey (High-res): https://lnkd.in/eX3NBWbJ Now, unlike AirBnB, your product might not need a mapping against user policies. However, it might need other lanes that would be more relevant for your team. E.g. include relevant findings and recommendations from UX research. List key actions needed for next stage. Add relevant UX metrics and unsuccessful touchpoints. That last bit is often missing. Yet customer journeys are often non-linear, with unpredictable entry points, and integrations way beyond the final stage of a customer journey map. It’s in those moments when things leave a perfect path that a product’s UX is actually stress tested. So consider mapping unsuccessful touchpoints as well — failures, error messages, conflicts, incompatibilities, warnings, connectivity issues, eventual lock-outs and frequent log-outs, authentication issues, outages and urgent support inquiries. Even further than that: each team could be able to zoom into specific touch points and attach links to quotes, photos, videos, prototypes, design system docs and Figma files. Perhaps even highlight the desired future state. Technical challenges and pain points. Those unsuccessful states. Now, that would be a remarkable reference to use in the beginning of every design sprint. Such mappings are often overlooked, but they can be very impactful. Not only is it a very tangible way to visualize UX, but it’s also easy to understand, remember and relate to daily — potentially for all teams in the entire organization. And that's something only few artefacts can do. Useful resources: Free Template: Customer Journey Mapping, by Taras Bakusevych https://lnkd.in/e-emkh5A Free Template: End-To-End User Experience Map (Figma), by Justin Tan https://lnkd.in/eir9jg7J Customer Journey Map Template (Figma), by Ed Biden https://lnkd.in/evaUP4kz Free Figma/Miro User Journey Maps Templates https://lnkd.in/etSB7VqB User Journey Maps vs. Service Blueprints (+ Templates) https://lnkd.in/e-JSYtwW UX Mapping Methods (+ Miro/Figma Templates) https://lnkd.in/en3Vje4t #ux #design

𝗗𝗮𝘁𝗮 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 𝗶𝘀 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗺𝗶𝘀𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗼𝗼𝗱 𝘁𝗼𝗽𝗶𝗰𝘀 𝗶𝗻 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲. Because most people explain it from the inside out: policies, councils, standards, stewardship. But the business does not buy any of that. The business buys outcomes: → trustworthy KPIs → vendor and partner data you can actually use → faster financial close → fewer reporting escalations → smoother M&A integration → AI you can deploy without creating risk debt Most AI programs fail for boring reasons: nobody owns the data, quality is unknown, access is messy, accountability is missing. 𝗦𝗼 𝗹𝗲𝘁’𝘀 𝘀𝗶𝗺𝗽𝗹𝗶𝗳𝘆 𝗶𝘁. 𝗗𝗮𝘁𝗮 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 𝗶𝘀 𝗳𝗼𝘂𝗿 𝘁𝗵𝗶𝗻𝗴𝘀: → ownership → quality → access → accountability 𝗔𝗻𝗱 𝗶𝘁 𝗯𝗲𝗰𝗼𝗺𝗲𝘀 𝘃𝗲𝗿𝘆 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂 𝘁𝗵𝗶𝗻𝗸 𝗶𝗻 𝟰 𝗹𝗮𝘆𝗲𝗿𝘀: 1. Data Products (what the business consumes) → a named dataset with an owner and SLA → clear definitions + metric logic → documented inputs/outputs and intended use → discoverable in a catalog → versioned so changes don’t break reporting 2. Data Management (how products stay reliable) → quality rules + monitoring (freshness, completeness, accuracy) → lineage (where it came from, where it’s used) → master/reference data alignment → metadata management (business + technical) → access controls and retention rules 3. Data Governance (who decides, who is accountable) → data ownership model (domain owners, stewards) → decision rights: who can change KPI definitions, thresholds, and sources → issue management: triage, escalation paths, resolution SLAs → policy enforcement: what’s mandatory vs optional → risk and compliance alignment (auditability, approvals) 4. Data Operating Model (how you scale across the enterprise) → domain-based setup (data mesh or not, but clear domains) → operating cadence: weekly issue review, monthly KPI governance, quarterly standards → stewardship at scale (roles, capacity, incentives) → cross-domain decision-making for shared metrics → enablement: templates, playbooks, tooling support If you want to start fast: Pick the 10 metrics that run the business. Assign an owner. Define decision rights + escalation. Then build the data products around them. ↓ 𝗜𝗳 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘁𝗼 𝘀𝘁𝗮𝘆 𝗮𝗵𝗲𝗮𝗱 𝗮𝘀 𝗔𝗜 𝗿𝗲𝘀𝗵𝗮𝗽𝗲𝘀 𝘄𝗼𝗿𝗸 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀, 𝘆𝗼𝘂 𝘄𝗶𝗹𝗹 𝗴𝗲𝘁 𝗮 𝗹𝗼𝘁 𝗼𝗳 𝘃𝗮𝗹𝘂𝗲 𝗳𝗿𝗼𝗺 𝗺𝘆 𝗳𝗿𝗲𝗲 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿: https://lnkd.in/dbf74Y9E

Wheel for Sustainable Business Innovation 🌎 The sustainability landscape is evolving rapidly, and businesses are increasingly expected to integrate environmental and social considerations into their innovation processes. However, traditional innovation frameworks often fall short by focusing solely on customer needs, financial returns, and technical feasibility, leaving critical planetary challenges unaddressed. A more comprehensive approach is needed—one that embeds sustainability at the core of value creation. The 130+ Value Proposition Types Wheel is a practical tool that helps organizations frame innovation efforts across four key dimensions: People, Planet, Profit, and Progress. It provides over 130 value types that businesses can leverage to ensure their projects contribute meaningful solutions to global challenges such as climate action, resource efficiency, social inclusion, and technological advancement. This approach shifts the focus beyond immediate customer needs to include long-term sustainability impacts across entire ecosystems. By using structured frameworks like this, companies can link their innovation projects directly to UN Sustainable Development Goals (SDGs), addressing critical issues such as climate resilience, biodiversity, and social equity. The tool also encourages the use of metrics to track progress, making sustainability-driven innovation more actionable and measurable across industries. It helps businesses unlock new forms of value while addressing both environmental risks and opportunities. The tool is adaptable to different phases of the innovation process, from identifying unmet needs to scaling solutions in the market. It guides organizations in understanding how their innovations create value in areas such as climate action, circularity, supply chain management, and stakeholder engagement. This makes it relevant for both B2B and B2C companies aiming to enhance their impact while future-proofing their operations. Originally developed by Explorer Labs, this tool has been referenced in the past and continues to remain highly useful as businesses advance their sustainability journeys. As 2025 begins, leveraging tools like this can help organizations move from incremental improvements to transformative solutions, embedding sustainability into innovation processes that deliver lasting value. #sustainability #sustainable #business #esg #climatechange #innovation #SDGs

Hot take: the #legalengineer is now the most critical role in the in-house legal department. Not the GC. Not the deputy. Not the head of legal ops. The person who sits at the intersection of legal process expertise, technology fluency, and change management and who can re-engineer how legal work gets done as AI reshapes what's possible is what separates the teams that will come out of this period ahead from the ones that will have a lot of expensive technology and not much to show for it. In-house legal is redesigning itself right now. What goes to outside counsel? What does AI handle? How do we staff? You can't answer those questions or execute on the answers without someone who can architect the new model. I've been in this space for over two decades. This is the role I'd prioritize above almost anything else right now. https://lnkd.in/gCy6tQr5

How to Do Financial Due Diligence Before Selecting Stocks? Stock picking isn’t just about looking at charts and following trends—it’s about understanding the financial health of a company. Before investing, a structured Financial Due Diligence (FDD) process can help you avoid bad bets and spot strong opportunities. Here’s a framework to follow: 1. Understand the Business Model & Industry - What does the company do? - Who are its competitors? - Is it in a growing or declining industry? 2. Analyze the Financial Statements - Income Statement (Profit & Loss) – Revenue growth, profitability (Gross, Operating, Net Margins), EPS trends - Balance Sheet – Debt levels, cash reserves, working capital position - Cash Flow Statement – Operating cash flow vs. net income, free cash flow trends 3. Check Key Financial Ratios - Profitability: ROE, ROA, Gross & Operating Margins - Liquidity: Current Ratio, Quick Ratio - Leverage: Debt-to-Equity, Interest Coverage - Valuation: P/E Ratio, P/B Ratio, EV/EBITDA 4. Assess Management & Governance - Background & track record of leadership - Insider buying/selling trends - Transparency in disclosures & corporate governance 5. Review Competitive Position & Moat - Does the company have a sustainable competitive advantage (brand, network effect, patents, cost advantage)? 6. Industry Trends & Macroeconomic Factors - Economic cycles, inflation, interest rates - Global supply chain, geopolitical risks - Market trends affecting revenue streams 7. Cross-Check with Analyst Reports & News - Read Equity Research Reports, Investor Presentations, Credit Reports - Stay updated on company news, regulatory changes 8. Look at Historical Performance & Future Guidance - Compare past financials vs. projections - Evaluate management’s growth expectations 9. Risk Assessment & Downside Protection - What’s the worst-case scenario? - How resilient is the business in a downturn? 10. Compare with Peers & Make an Informed Decision No company operates in isolation—compare financials and valuations with competitors before buying. Smart investing is about discipline, not hype. By doing thorough due diligence, you increase your chances of picking winners while avoiding pitfalls. What’s your go-to method for analyzing stocks? Let’s discuss.

Stuck in an endless loop of client changes? Lost track of what revision this constitutes? Yeah. Been there. Done that. The secret? It's not about saying no. It's about saying yes to the right things upfront. Every project that goes sideways starts the same way: Vague agreements. Fuzzy boundaries. Good intentions. Six weeks later you're bleeding money and everyone's frustrated. Here's my framework after 30 years of running two 8-figure businesses: The SOW is your salvation. Not some boilerplate template. A real document that covers: • Exact deliverables (not "design work" but "3 homepage concepts, 2 rounds of revisions") • Hours of operation ("We respond M-F, 9-5 PST. Weekend requests get Monday responses") • Revision rounds spelled out ("Round 1 includes up to 5 changes. Round 2 includes 3.") • Feedback cycles defined ("48-hour turnaround for client feedback or the project may be delayed or additional fees may be incurred") But here's what most people miss— Don't work on client notes immediately. Client sends 37 pieces of feedback at 11pm Friday? Producer sends conflicting notes from the CEO? Marketing wants one thing, sales wants another? Stop. Collect everything first. Resolve the conflicts. Get on the phone and discuss it with your client to get alignment. Separate the "have to haves" from the "nice to haves". Then present unified changes. "Based on all feedback received, here are the 8 changes we'll implement. This constitutes revision round 2 of 3." Watch how fast the random requests stop. No extra work that goes unappreciated. No more feelings of being taken advantage of. Communicate before the crisis, prevents the crisis from happening. "Just so you know, we're entering round 2. You have one more included. After that, it's $X per additional round." No surprises. No awkward money conversations. No resentment. Scope creep isn't a them problem. It's a you problem. And that's good news, because that means you are in control. They're not trying to take advantage. They just don't know where the boundaries are because you never drew them. Draw the lines early. Communicate them clearly. Everyone wins. What's your most painful scope creep story? What boundary would've prevented it? Small Business Builders #projectmanagement #clientmanagement #businessgrowth

This is the most underrated way to use Claude: (and it has nothing to do with writing or coding) It's competitive intelligence. Using data that's free, public, and updated every single week. Here's my extract step by step guide: Step 1. Go to claude .ai. Step 2. Select the new Claude "Opus 4.6." Step 3. Turn on "Extended Thinking." Step 4. Pick a competitor. Go to their careers page. Step 5. Copy every open job listing into one doc. (Title. Team name. Location. Full description) Step 6. Save it as one .txt or .docx file. Step 7. Search the company at EDGAR (sec .gov) Step 8. Download its recent 10-K or 10-Q filing. (Official strategy, risks, and financials - all public.) Step 9. Upload both files to Claude Opus 4.6. Step 10. Paste this exact prompt: "You are a competitive intelligence analyst at a rival company. I've uploaded [Company]'s complete current job listings and their most recent SEC filing. Perform a strategic intelligence analysis: → Cluster these roles by what they suggest is being built. Don't use the team names they've listed. Infer the actual product initiatives from the skills, tools, and responsibilities described. → Identify capabilities or teams that appear entirely new — not mentioned anywhere in the SEC filing. These are unreleased bets. → Find roles where seniority is disproportionately high for a new team. This signals executive-level priority. → Cross-reference the SEC filing's Risk Factors and Strategy sections with hiring patterns. Where are they investing against a stated risk? Where did they flag a risk but have zero hiring to address it? → Predict 3 product launches or strategic moves this company will make in the next 6-12 months. State your confidence level and cite specific job titles and filing sections as evidence. Format this as a 1-page competitive intelligence briefing for a CMO." What you'll find: → Products that don't exist yet but will in 6 months. → Priorities that contradict what the CEO said. → Risks they told the SEC but aren't addressing. This is what consulting firms charge $200K for. It took me 10 minutes. I used the new Claude 'Opus 4.6' for a reason: ✦ It read 60 job listing & a 200-page filing together.  ✦ And connects dots across both. ✦ It is superior in thinking and context retrieval. That's why I didn't use ChatGPT for this.

𝐖𝐡𝐲 𝐝𝐨 𝐬𝐨𝐦𝐞 𝐩𝐞𝐨𝐩𝐥𝐞 𝐠𝐞𝐭 𝐩𝐫𝐨𝐦𝐨𝐭𝐞𝐝 𝐟𝐚𝐬𝐭𝐞𝐫, 𝐡𝐞𝐚𝐫𝐝 𝐦𝐨𝐫𝐞 𝐨𝐟𝐭𝐞𝐧, 𝐚𝐧𝐝 𝐭𝐫𝐮𝐬𝐭𝐞𝐝 𝐦𝐨𝐫𝐞 𝐝𝐞𝐞𝐩𝐥𝐲? Of all the topics people ask me about, executive presence is near the top of the list. The challenge with executive presence is that it’s hard to define. It’s not a checklist you can tick off. It’s more like taste or intuition. Some people develop it early. Others build it over time. More often, it’s a lack of context, coaching, or exposure to what “good” looks like. Here’s what I’ve learned over the years, both from getting it wrong and from watching others get it right. 1. 𝐋𝐚𝐧𝐝 𝐲𝐨𝐮𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 People early in their careers often feel the need to prove they know the details. But executive presence isn’t about detail. It’s about clarity. If your message would sound the same to a peer, your manager, and your CEO, you’re not tailoring it enough. Meet your audience where they are. 2. 𝐔𝐩𝐥𝐞𝐯𝐞𝐥 𝐭𝐡𝐞 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧 Executives care about outcomes, strategy, and alignment. One of my teammates once struggled with this. Brilliant at the work, but too deep in the weeds to communicate its impact. With coaching, she learned to reframe her updates, and her influence grew exponentially. 3. 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 𝐭𝐡𝐞 𝐬𝐮𝐛𝐭𝐞𝐱𝐭 Every meeting has an undercurrent: past dynamics, relationships, history. Navigating this well often requires a trusted guide who can explain what’s going on behind the scenes. 4. 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐜𝐨𝐧𝐭𝐞𝐱𝐭 Just because something is your entire world doesn’t mean others know about it. I’ve had conversations where I assumed someone knew what I was talking about, but they didn't. Context is a gift. Give it freely. 5. 𝐂𝐨𝐦𝐞 𝐰𝐢𝐭𝐡 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 Early in my career, I brought problems to my manager. Now, I appreciate the people who bring potential paths forward. It’s not about having the perfect solution. It’s about showing you’re engaged in solving the problem. 6. 𝐊𝐧𝐨𝐰 𝐰𝐡𝐚𝐭 𝐭𝐡𝐞𝐲 𝐜𝐚𝐫𝐞 𝐚𝐛𝐨𝐮𝐭 Every leader is solving a different set of problems. Step into their shoes. Show how your work connects to what’s top of mind for them. This is how you build alignment and earn trust. 7. 𝐁𝐮𝐢𝐥𝐝 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧 Years ago, a founder cold emailed me. We didn’t know each other, but we were both Duke alums. That one point of connection turned a cold outreach into a real conversation. 8. 𝐃𝐫𝐢𝐯𝐞 𝐭𝐨 𝐜𝐥𝐚𝐫𝐢𝐭𝐲 𝐚𝐧𝐝 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧 Before you walk into a meeting, ask yourself what outcome you’re trying to drive. Wandering conversations erode credibility. Precision matters. So does preparation. 𝐅𝐢𝐧𝐚𝐥 𝐭𝐡𝐨𝐮𝐠𝐡𝐭 Executive presence isn’t about dominating a room or having all the answers. It’s about clarity, connection, and conviction. And like any muscle, it gets stronger with intentional practice.